1 hard skill or competency (industry competency) for Divisional/Regional Operations Director
Skill definition-Applying the knowledge of manufacturing standards to plan, guide, and monitor manufacturing processes for compliance.
Level 1 Behaviors
(General Familiarity)
Explains ergonomic and other relevant health, safety, and environmental standards.
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Level 2 Behaviors
(Light Experience)
Documents accurate measures of energy and material used in the plant.
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Level 3 Behaviors
(Moderate Experience)
Documents and analyzes quality issues in the production process using tools such as Root Cause Failure Analyses (RCFA).
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Level 4 Behaviors
(Extensive Experience)
Ensures that inspections meet all relevant health, safety, and environmental laws and regulations.
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Level 5 Behaviors
(Mastery)
Develops strategy for smart manufacturing to support plant's transformation to drive reduced capital expenditures.
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4 general skills or competencies (Job family competencies) for Divisional/Regional Operations Director
Skill definition-Developing and implementing plans to assess the actions and goals of a business.
Level 1 Behaviors
(General Familiarity)
Discusses business strategy constraints in meeting our organizational objectives.
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Level 2 Behaviors
(Light Experience)
Documents core objectives of business strategy to ensure appropriate quality oversight.
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Level 3 Behaviors
(Moderate Experience)
Defines the business strategy of our organization to maximize business opportunities.
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Level 4 Behaviors
(Extensive Experience)
Evaluates new business opportunities to develop an effective strategy and win business resources.
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Level 5 Behaviors
(Mastery)
Develops business strategy to support the vision of our organization.
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Skill definition-Using key metrics to help measure the success of a business or our organization's program.
Level 1 Behaviors
(General Familiarity)
Describes the business' key metrics pivotal to maintaining an efficient operation.
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Level 2 Behaviors
(Light Experience)
Conducts proactive and effective pipeline management to ensure that metrics are met.
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Level 3 Behaviors
(Moderate Experience)
Manages key performance indicator metrics program that interfaces with quality management review.
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Level 4 Behaviors
(Extensive Experience)
Evaluates the monthly quality management metrics.
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Level 5 Behaviors
(Mastery)
Drives continuous improvement regarding metrics management.
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15 soft skills or competencies (core competencies) for Divisional/Regional Operations Director
Skill definition-Insight into our organization's business, goals, and values. Ability to design and implement initiatives that facilitate successful outcomes.
Level 1 Behaviors
(General Familiarity)
Discusses the strengths and weaknesses of our products and services.
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Level 2 Behaviors
(Light Experience)
Explains advantages and disadvantages of different organizational structures from an efficiency perspective.
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Level 3 Behaviors
(Moderate Experience)
Communicates financial insights that positively influence the business plan development process.
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Level 4 Behaviors
(Extensive Experience)
Evaluates and explains the financial aspects of a business initiative to different teams.
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Level 5 Behaviors
(Mastery)
Champions organizational change and digital transformation to drive higher business performance.
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Skill definition-Applying business intelligence to monitor and manage overall business performance towards goals.
Level 1 Behaviors
(General Familiarity)
Explains the integral role business performance management plays in an organization.
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Level 2 Behaviors
(Light Experience)
Gathers and compiles BPM-based data about our organization for quantitative information.
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Level 3 Behaviors
(Moderate Experience)
Describes operational changes that will lead to improved business performance.
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Level 4 Behaviors
(Extensive Experience)
Leads management intervention to improve business functioning after data, mission, and goals review.
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Level 5 Behaviors
(Mastery)
Drives the optimization of performance reporting structures and repeatable processes.
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Summary of Divisional/Regional Operations Director skills and competencies
There are 1 hard skills for Divisional/Regional Operations Director, Manufacturing Standards.
4 general skills for Divisional/Regional Operations Director, Business Strategy, Metrics Management, Operations Management, etc.
15 soft skills for Divisional/Regional Operations Director, Business Acumen, Business Performance Management, Key Performance Indicators (KPI), etc.
While the list totals 20 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Divisional/Regional Operations Director, he or she needs to be skilled in Business Acumen, be skilled in Business Performance Management, and be skilled in Key Performance Indicators (KPI).